77abp Privacy Policy Your Information Is Protected

Last Updated: January 1, 2026 | Effective Date: January 1, 2026

77abp ("we", "us", or "the platform") operates a trusted online betting and casino service for players in Bangladesh. This Privacy Policy ("Policy") explains what information we collect from you through our website 77abp.cam, why we collect it, how it is used, with whom it may be shared, and what measures we take to protect your information.

By using our platform to create an account or log in, you are considered to have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree with this Policy, please refrain from using our services.

This Policy should be read together with our Terms and Conditions and Responsible Gaming policy.

1 Information We Collect

We may collect the following types of information in order to operate our services properly and provide you with the best experience:

1.1 Registration and Identity Information

Full name, date of birth, and nationality
Email address
Mobile number (for bKash, Nagad, Rocket verification)
Password (stored in encrypted form)
Identity verification documents (where applicable, such as a national ID card or passport)

1.2 Financial Information

Details of deposit and withdrawal transactions
Payment method information (bKash/Nagad/Rocket account numbers or bank account details)
Transaction history and amounts

1.3 Technical and Device Information

IP address and geographic location (at country and city level)
Browser type and version, operating system
Device ID and device type
Cookies and session data

1.4 User Behavioral Information

Which games were played, for how long, and how many times
Betting history, amounts won and lost
Time spent on each page of the site
Records of live chat and support conversations

2 How We Use Your Information

We use the information collected for the following purposes. Each use is carried out on the basis of a legitimate purpose:

2.1 Account Management and Service Delivery

Your information is needed to create, verify, and manage your account, and to process deposits, withdrawals, and bonuses. Information is also used to provide the 120% welcome bonus and to run the VIP rewards program.

2.2 Identity Verification and Fraud Prevention

We want to ensure that every user is aged 21 or above and that the information provided at registration is accurate. Your information is analyzed to detect and prevent fraud, money laundering, and suspicious transactions.

2.3 Customer Service and Support

Our 24/7 live chat support team uses your information to resolve your complaints, questions, or requests. Records of previous conversations help improve service quality.

2.4 Technical Development and Analytics

Technical information is analyzed to monitor site performance, fix bugs, and improve the user experience. Information is also used to determine which games are more popular or which features need further improvement.

2.5 Marketing and Communications

With your consent, we may send you information about new offers, bonuses, and promotions by email. You can opt out of these communications at any time.

2.6 Responsible Gaming

Monitoring your playing patterns to identify problematic behavior and helping you follow Responsible Gaming guidelines is our priority.

3 Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.

3.1 Essential Cookies

These cookies are essential for the core functionality of the website. They are used to maintain login sessions, ensure security, and remember basic preferences.

3.2 Analytical Cookies

These cookies collect information about how users interact with the site. This information is used to improve the site experience.

3.3 Cookie Controls

You can control or reject cookies by changing your browser settings. However, disabling some essential cookies may affect the full functionality of the website.

4 Sharing Information with Third Parties

77abp does not sell your personal information or transfer it to third parties for advertising purposes. However, limited information may be shared in specific circumstances:

4.1 Payment Processors

Financial information required to complete transactions through payment methods such as bKash, Nagad, and Rocket is shared with the relevant provider. This sharing is solely for the purpose of processing transactions.

4.2 Game Software Providers

Game providers such as PG Soft, Pragmatic Play, JILI, Spribe, and Evolution Gaming may receive limited session information to operate their games. They operate under their own independent privacy policies.

4.3 Legal Obligations

If we are required to comply with valid instructions from Bangladesh law or a regulatory authority, we may provide relevant information to that authority.

4.4 Business Operations

Trusted third parties may be engaged for technology services, hosting, or analytics. They operate under strict confidentiality agreements and may only use information for the specified purpose.

5 Data Protection and Security

We apply industry-standard technical and administrative measures to protect your personal information:

SSL Encryption: All data transmission on our site is protected by SSL/TLS encryption. The padlock icon and "https" in your browser's address bar confirm this protection.
Password Hashing: Your password is never stored as plain text — it exists in the system only as an encrypted hash.
Access Controls: Only authorized staff who need it for their work can access personal information.
Regular Security Audits: We conduct regular security assessments and vulnerability tests.
Data Backups: Information is stored through secure and encrypted backup systems.

Please note that no method of transmitting information over the internet is 100% secure. We make every effort, but we cannot guarantee absolute security. Keep your account password confidential and notify our support team immediately if you notice anything suspicious.

6 Data Retention Period

We retain your personal information only for as long as necessary:

All account information is retained while your account is active.
Even after an account is closed, certain information (transaction records, identity verification documents) may be retained for as long as required by legal or regulatory obligations.
Live chat conversations are retained for a limited period to ensure service quality.
If you withdraw your marketing consent, your information is deleted for that purpose immediately.

Once the designated period has ended, information is securely deleted or anonymized.

7 Your Rights

You have the following rights regarding your personal information:

7.1 Right to Access

You may request to know what information we have collected from you and how it is being used. This request can be sent to our support email.

7.2 Right to Rectification

If your account contains incorrect or outdated information, you can request that it be corrected. In some cases, identity verification may be required before corrections are made.

7.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, information that is required to be retained for legal or regulatory reasons may not be deletable.

7.4 Right to Withdraw Marketing Consent

You may withdraw from marketing emails at any time. This can be done by using the "unsubscribe" link in our emails or by contacting support.

7.5 Request Process

To exercise any of the rights above, write to our support email ([email protected]). We will do our best to respond within a reasonable time.

8 Protection of Minors

77abp strictly provides services only to those aged 21 or above. We do not collect or store information from anyone under the age of 21 under any circumstances.

Age is verified at registration and proof of identity may be requested if there is any doubt. If it becomes known that a minor has created an account, that account will be closed immediately and all related information will be deleted.

If you believe a minor is using our platform, please notify us immediately at [email protected].

9 Data Transfer and Storage Location

Our servers and data processing infrastructure may be located in various countries. If your information is transferred or stored outside Bangladesh, the privacy laws there may differ.

However, regardless of where data is processed, we maintain the protection standards described in this Privacy Policy and ensure adequate protection through agreements with third parties.

10 Changes to the Privacy Policy

77abp may review and update this Privacy Policy from time to time. Changes to this Policy may occur due to changes in services, new legal requirements, or technical developments.

If there are significant changes, we will send a notice to your registered email and update the "Last Updated" date on this page. Continued use of the platform after changes will be taken to mean that you have accepted the new policy.

You are advised to review this page periodically.

11 Related Policies and Third-Party Links

This Privacy Policy applies together with our other policies:

Terms and Conditions — Overall terms for using the platform
Responsible Gaming — Safe and healthy gaming practices
About Us — Introduction and objectives of 77abp

Our payment partners (bKash, Nagad, Rocket) and game software providers have their own privacy policies. You are advised to read the relevant provider's policy before using their services.

Contact Us

Privacy Questions or Requests

Please do not hesitate to contact us with any questions, concerns, or requests regarding your information or this Privacy Policy.

Support Email: [email protected]

Live Chat: Available 24/7 in Bengali